Stella Mare RV Resort

Policies

Our Resort Policies

Reservation Details

  • By placing a reservation, you agree to read and abide by all resort policies as they are presented herein and upon arrival to the resort.

RV Sites

  • RV Regulations: RVs must be 10 years or newer, in excellent condition, and RVIA certified. Each RV is subject to management approval. Please contact the resort directly if you have any questions. No more than one RV is allowed per site.
  • Occupancy: All RV rates include six (6) people per site.
  • Pets: A maximum of (3) well-behaved dogs are allowed in RV sites. Sorry, no dog fencing or pet crates are allowed. Pet rules must be followed and applied to all pet types.
  • Sites: Please note that we do not allow tents, pop-up canopies, or any large umbrellas on any site, day or evening.
  • Check-In: 1:00 p.m. | Check-Out: 11:00 a.m.

Vacation Rentals

  • Occupancy: The number of guests per vacation rental depends on the rental capacity.
  • Pets: No pets are allowed in vacation rentals.
  • Please be aware: Smoking is not permitted. Provided towels must NOT leave the house.
  • Check-In: 3:00 p.m. | Check-Out: 11:00 a.m.

Rates and Payments/

  • Rates are subject to change without notice.
  • Full payment is required at the time of booking and is payable by credit card. By providing a credit card number, you are giving authorization for us to bill your credit card for the full amount, including any costs accrued while at the property, and outstanding balances not paid at the time of departure.
  • There is a $5.00 non-refundable online booking fee per reservation

Cancellation and Refund Policy

  • RV Sites: Daily and Weekly Reservations: Reservations canceled up to 72 hours in advance of arrival will be refunded less a cancellation fee of $25. Reservations canceled within 72 hours of arrival will result in a fee equal to one night’s stay.
  • Monthly Reservations: Reservations canceled between 15 days or more in advance of arrival will be refunded less a $200 cancellation fee. Reservations canceled within 14 days of arrival will result in total forfeiture of the deposit.
  • Vacation Rentals: Reservations canceled over 30 days of arrival will be refunded less a $50 reservation fee and a $100 cancellation fee.
  • Reservations canceled within 30 days will be refunded less 20% of the deposit paid, a $50 reservation fee, and a $100 cancellation fee.

All Site Types

  • Refunds are not given on the day of arrival.
  • Modifications made (change of dates, accommodation type, site location, and duration of stay) may be subject to additional fees.
  • Refunds are not provided for early departures or for inclement weather.
  • We do not provide refunds or credits for early departures.

Hold Harmless

  • Stella Mare RV (SMRV) Resort has the right to refuse service to anyone.
  • SMRV Resort is not responsible for any personal property.
  • SMRV Resort will not assume any responsibility for any damage caused by fire, theft, vandalism, natural happenings, or accidents.
  • SMRV Resort, LLC, may assume any personal property and/or valuables left or abandoned for longer than thirty (30) days.
  • All guests are responsible for abiding by SMRV Resort rules and regulations.
  • Any person failing to adhere to these rules and regulations may be required to leave immediately at the sole discretion of SMRV Resort management without a refund.
  • These rules and regulations supersede any previous written or discussed rules and regulations.
  • Rules and regulations and rates may be changed at any time without prior notice.

If You Have Any Questions Regarding Our Policies, Please Contact Us

CONTACT US  

Stella Mare RV Resort
3418 Stella Mare Lane
Galveston, TX 77554